Gateway PC User Manual download pdf (Page 75)

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Troubleshooting

This chapter provides some solutions to common computer problems. Use the

information to troubleshoot and correct typical hardware and software issues.

If the suggestions in this chapter do not correct the problem, see “Getting

Help” on page 19, for more information about how to get help.

07334.book Page 71 Friday, December 29, 2000 10:23 AM

1 2 ... 70 71 72 73 74 75 76 77 78 79 80 ... 109 110

Contents 1
Controls 6
Computer back 7
Keyboard features 8
Starting and turning off your 9
Protecting from power source 10
Using the mouse 11
8 Computer Basics 12
Working safely 13
Sitting at your computer 14
Working safely 11 15
12 Computer Basics 16
Getting Started 17
To get started: 18
16 Getting Started 20
18 Getting Started 22
Getting Help 23
For more information . . 24
For more information . . . 21 25
Gateway Videos on 25
22 Getting Help 26
Online help 27
Gateway Web site 28
■ Work on the Windows desktop 29
■ Manage files and folders 29
■ Use shortcuts 29
About the Windows environment 30
Desktop components 31
28 Windows Basics 32
Window components 33
Using the Start menu 34
About drives 35
About folders and files 36
Using Your 37
Computer 37
Using the CD drive 38
Using the CD drive 35 39
Adjusting the volume 40
Working with documents 41
Saving a document 42
Opening a document 42
Printing a document 43
40 Using Your Computer 44
Using the 45
Internet 45
Learning about the Internet 46
Using the World Wide Web 48
Connecting to a Web site 49
Downloading files 50
Using e-mail 51
Checking your e-mail 52
Maintaining 53
Your Computer 53
Protecting your computer from 54
Windows utilities 55
Windows maintenance 56
To run Windows utilities: 57
54 Maintaining Your Computer 58
Customizing 59
56 Customizing Your Computer 60
Adjusting the color depth 60
Adjusting the screen area 60
Applying a color scheme 61
Selecting a screen saver 61
To adjust Windows settings: 62
Changing the mouse settings 64
Power management 65
Changing power settings 66
To enable Hibernate mode: 68
66 Customizing Your Computer 70
Restoring 71
Software 71
Reinstalling device drivers 72
Reinstalling Windows 73
Reinstalling programs 73
70 Restoring Software 74
Troubleshooting 75
Safety guidelines 76
First steps 76
CD drive 77
File management 79
Hard drive 79
Keyboard 81
78 Troubleshooting 82
80 Troubleshooting 84
82 Troubleshooting 86
Monitor 83 87
3 Change the settings 87
84 Troubleshooting 88
The mouse does not work 88
The mouse works erratically 88
Mouse 85 89
86 Troubleshooting 90
Printer will not turn on 90
ScanDisk 91
88 Troubleshooting 92
Technical support resources 93
90 Troubleshooting 94
Regulatory, and 95
Legal Information 95
Care during use 96
United States users 97
Canadian users 99
European users 100
Japanese users 101
EMI statement 102
Telepermit-approved modems) 102
Laser safety statement 103
Television antenna connectors 103
TV/cable TV tuner cards) 103
Reference Grounding component 104
Macrovision statement 105

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Gateway PC User Manual Page 75

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