Gateway ALR 9000 User Manual

Gateway ALR 9000 User’s GuidePart # 8503432 A MAN US GW2K 9000 USR GDE R2 7/98 In our effort to use nature’s resources efficiently and wisely, we p

x Gateway ALR 9000 User’s GuideComputer Virus NoticeWhat is a virus?A virus is a program written with malicious intent for the sole purpose of cre

xi• Obtain all software from reputable sources and always scan new software for any viruses prior to installing files.If you suspect your system

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PrefacePrefaceContentsAbout This Guide ... xivConventions Used in this Guide...

xiv Gateway ALR 9000 User’s GuideAbout This GuideThis guide is designed to be a handy desktop reference for users of all levels. It contains inst

Conventions Used in this Guide xvConventions Used in this GuideThroughout this booklet, you will see the following conventions:DATA EXPANDER USER’

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Chapter 1:Getting StartedContentsBefore You Begin... 2Assembling Your System...

2 Gateway ALR 9000 User’s GuideBefore You BeginCongratulations on your purchase of this computer. With the arrival of your new system, you are pr

Assembling Your System 3Assembling Your System1. Prepare a clean, flat, and firm surface for your computer. Allow at least three inches at the re

ii Gateway ALR 9000 User’s GuideNoticesCopyright © 1998 Gateway 2000, Inc.All Rights Reserved610 Gateway DriveN. Sioux City, SD 57049 USAAll Right

4 Gateway ALR 9000 User’s GuideConnecting PeripheralsRefer to the illustrations and procedures below when connecting peripherals to your system.1.

Powering Up the System 5Powering Up the System• Press the ON/OFF switch on the front panel, and the green LED on the front panel will illuminate O

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Chapter 2:System FeaturesContentsBasic Architecture... 8Front Panel...

8 Gateway ALR 9000 User’s GuideBasic ArchitectureThe following features are standard equipment for this system:• Intel Pentium® Pro® processor• On

Front Panel 9Front PanelReset SwitchThe system reset switch allows you to reset the system without having to powerit off and then on again.3.5-inc

10 Gateway ALR 9000 User’s GuideBezel DoorsThe top bezel door offers access to the Power, Reset, and Keyboard Inhibit switches, as well as the 3.5

Front Panel 11Bezel KeylockThe keylock allows you to lock the bezel doors to prevent access to the front panel.InforManager™ (IFM) LCDThe system i

12 Gateway ALR 9000 User’s GuideRear PanelThe rear panel of the system is equipped with I/O Ports, connectors, and switches as illustrated and exp

Rear Panel 13Mouse PortThis port supports any mouse with a miniature circular DIN (mini-DIN) connector. Keyboard PortThis port supports any keybo

iiiContentsImportant Safety Instructions... viiRegulatory Compliance Statements ...

14 Gateway ALR 9000 User’s Guide• Power Supply LED, when lit, indicates that the power supply is active.• On/Off Switch turns the power supply on

System Board 15System BoardThe system board functions as the main interface between the processor, memory, and peripherals. Below is an illustrat

16 Gateway ALR 9000 User’s GuideCPUs and CPU SlotsThe standard system is equipped with one Pentium Pro chip installed on CPU card A which is insta

System Board 17Hard Drive ControllerThe hard drive controller is an integrated dual-channel PCI/IDE interface is capable of controlling up to four

18 Gateway ALR 9000 User’s GuideExpansion SlotsThere are a total of twelve expansion slots on the system board: • seven 32-bit PCI slots• four 32-

System Board 19• ActiveCPR (Central Processor Recovery) designed to preserve the processors from damage from extreme temperatures and voltages• Se

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Chapter 3:InforManager™ LCDContentsAbout InforManager™ ... 22CPU Menu ...

22 Gateway ALR 9000 User’s GuideAbout InforManager™The system is equipped with InforManager™ (IFM), a special feature consisting of both hardware

About InforManager™ 23The diagram below illustrates the different menu and sub-menu screens programmed on the LCD panel. Refer to the following s

iv Gateway ALR 9000 User’s GuideChassis Keylocks (2) ... 13Redundant Power Suppl

24 Gateway ALR 9000 User’s GuideCPU MenuThe CPU menu displays the status (Good or Fail) and current activity (Idle or Busy) of each CPU. Figure 8:

RAM Menu 25RAM MenuThe RAM menu displays the current amount of RAM and its status (Good or Fail). The ECC Error Reset button is also accessible t

26 Gateway ALR 9000 User’s GuideDisk Activity MenuThe Disk Activity menu displays the drives currently installed and their activity which is indic

Fan and Temperature Menu 27Fan and Temperature MenuThe activity and speed (RPM) of both CPU fansinks and chassis fans are displayed on these menus

28 Gateway ALR 9000 User’s GuidePower MenuThe Power menu screen displays the voltages associated with the system including the voltage applied to

Lock Menu 29Lock MenuThe Lock menu displays the status (OPEN/CLOSE) of the side panels. A flashing icon indicates that the corresponding panel i

30 Gateway ALR 9000 User’s GuideSystem MenuAll currently installed firmware, i.e., system BIOS, IFM BIOS, and LCD BIOS, as well as the quantities

System Menu 31LCD ResetIn the event of non-communication between the LCD and host IFM, perform the steps below:1. Reset the LCD panel by pressing

32 Gateway ALR 9000 User’s GuideID SetupTo establish communication between the LCD and host IFM, the LCD must maintain an ID number that matches t

Alarm/ID/Speaker Menu 33Alarm/ID/Speaker MenuThe Alarm Menu allows you to turn the speaker OFF or ON. The default is ON. You can also access ID

vCleaning the Keyboard... 45Cleaning the Monitor Screen ...

34 Gateway ALR 9000 User’s GuideSystem TolerancesThe following table contains the tolerance values that have been set for this system.Fans speeds

Chapter 4:TroubleshootingContentsHandy Checklists... 36Looking Things Over...

36 Gateway ALR 9000 User’s GuideHandy ChecklistsIf your system does not operate correctly, re-read the instructions for the procedure(s) you have

Common Problems 37Common ProblemsTable 2: Problem Probable Cause Solution(s)The system will not power ON.The system is not con-nected to an AC out

38 Gateway ALR 9000 User’s GuideDrive ProblemsTable 3: Problem Probable Cause Solution(s)The system will not boot.The hard disk is not for-matted.

Common Problems 39Monitor ProblemsTable 4: Problem Probable Cause Solution(s)The monitor will not power-up.The power cord is not con-nected to an

40 Gateway ALR 9000 User’s GuidePrinter ProblemsTable 5: Problem Probable Cause Solution(s)The printer will not power-up.The power cord is not con

Common Problems 41Installation ProblemsTable 6: Problem Probable Cause Solution(s)A drive is not rec-ognized by the system.The BIOS Setup program

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Chapter 5:MaintenanceContentsCleaning the Mouse... 44Cleaning the Keyboard...

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44 Gateway ALR 9000 User’s GuideCleaning the MouseIf the mouse pointer on the screen moves erratically when you move the mouse, dirt is probably o

Cleaning the Keyboard 45Cleaning the KeyboardOccasionally, you should clean the keyboard to free it of dust and lint particles that may be trapped

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Index IN-47IndexAAbout This Guide xivadapter card 41alarm 13, 33Bbaud rate 40bezel doors 10, 11BIOS 36, 37, 40, 41BIOS Setup 5, 32bus master 8CCD-

IN-48 Gateway ALR 9000 User’s GuideNN+1 8PPCI 8Pentium 8peripherals 4PIO Mode 17power connectors 14power supply 4, 8, 13, 14, 28, 36printer 40probl

viiImportant Safety InstructionsObserve the following guidelines when performing any work on your system:• Follow all instructions marked on this

viii Gateway ALR 9000 User’s GuideRegulatory Compliance StatementsThis device has been tested and found to comply with the limits for a Class A di

ixThis Information Technology Equipment has been tested and found to comply with the following European directives:[i] EMC Directive 89/336/EEC a