Gateway DMP-110 User Manual download pdf (Page 36)

Chapter 4: Troubleshooting

www.gateway.com

Solutions

I cannot turn on my player

■ Make sure that the battery is installed correctly. For more information, see

“Installing batteries” on page 11.

■ Make sure that the installed battery has a charge. Try installing a fresh

battery.

■ Make sure that you press down on the joystick until the Gateway logo

appears.

I cannot turn off my player

■ Make sure that you press down on the joystick until the Continue Holding

To Power Off message disappears.

I cannot read the display

■ The backlight may be turned off. Open the menu, select Settings, then

select

Backlight. Make sure the setting is set to On. For more information,

see “Using the on-screen menu” on page 21.

When I connect my player to my computer, I do not see my player in

the My Computer or Windows Explorer window

■ If you are using Windows XP, Windows Me, or Windows 2000, your

computer should automatically detect your player when you plug it in.

■ Disconnect and reconnect your player.

■ Connect your player to a different USB port on your computer.

■ Plug another USP device into the USB port on your computer to make

sure that the port is working.

■ Restart your computer.

■ If you are using Window 98SE, you need to install the driver for the player.

For more information, see “Installing the driver (Windows 98SE only)” on

page 27.

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Gateway DMP-110 User Manual Page 36