Gateway FX User Manual download pdf (Page 83)

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Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Add-in cards

See “Expansion cards” on page 82.

Audio

See “Sound” on page 97.

CD or DVD drives

The computer does not recognize a disc or the CD or DVD

drive

• Make sure that the disc label is facing up, then try again.

• Try a different disc. Occasionally, discs are flawed or

become scratched and cannot be read by the CD or DVD

drive.

• If you are trying to play a DVD, make sure that you have

a DVD drive. To identify your drive type, see “Identifying

optical drive types” on page 25.

• Your computer may be experiencing some temporary

memory problems. Shut down and restart your

computer.

• Some music CDs have copy protection software. You may

not be able to play these CDs on your computer.

• Clean the disc. For more information, see “Cleaning

optical discs” on page 64.

• Restart your computer, then enter the BIOS Setup utility

by pressing and holding F2 while your computer

restarts. Make sure that the IDE controllers are enabled.

• Make sure that the drive is configured correctly by

following the instructions in the drive documentation.

• Reinstall the device driver.

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Gateway FX User Manual Page 83