Gateway XHD3000 User Manual download pdf (Page 55)

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The monitor has pixels that are always dark or

too bright

• This condition is normal and inherent in the TFT

technology used in active-matrix LCD screens. Gateway’s

inspection standards keep these to a minimum. If you

feel these pixels are unacceptably numerous or dense on

your display, contact Gateway Customer Care to identify

whether a repair or replacement is justified based on the

number of pixels affected.

Speaker bar does not work

You installed the speaker bar, but no sound is coming out

of the speakers.

• Make sure that the speaker bar power cord is plugged

into the power connector on the back of your monitor

and that the monitor is plugged into an AC power outlet.

• Make sure that the speaker bar’s audio cable is plugged

into the speaker bar audio jack on the back of your

monitor.

• Make sure that the cable from the audio output jack on

your device is plugged into the correct audio input jack

on the monitor. For more information, see “Connecting

audio inputs and outputs” on page 14.

• If you are using HDMI audio, you must set your device

to output audio in PCM mode. See the user guide that

came with your device for more information.

• If you just finished installing and connecting the speaker

bar, restart your monitor so that it can recognize the new

speaker bar.

• Make sure that the volume is turned up.

• Make sure that headphones are not plugged into the

headphone jacks on the sides of the speaker bar. When

headphones are connected, no sound comes out of the

speaker bar’s speakers.

• Your headphone/speaker jack may have been muted

using Windows sound controls. To check your

headphone/speaker mute settings, click the speaker

icon in the Windows taskbar, or click (Start), Control

Panel, Sounds and Audio Devices, the Volume tab,

then click Advanced. For optimum volume control using

the speaker bar, we recommend that you set the

Windows volume mid-way between the lowest and

highest setting.

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Gateway XHD3000 User Manual Page 55

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