Gateway E-3200 User Manual download pdf (Page 63)

54 Maintaining and Troubleshooting Your E-3200 System

Hard Disk Problems

The SCSI drive is not recognized by the system.

The IDE drive is not recognized by the system.

Probable Cause Solution

The SCSI bus is not

properly terminated.

Make certain the last device on the SCSI

chain is properly terminated.

The drive is

configured with a

conflicting SCSI

address.

Change the device’s SCSI address to one

that is not currently being used by the

system.

The cables are not

connected correctly.

Open the system and check the cable

connections.

Probable Cause Solution

The primary IDE

device may be

configured incorrectly.

Restart your computer, and then press

enter the Setup utility program. From the

Advanced | IDE Configuration

menu, set the

IDE Controller

to Both and the

Primary IDE

Master

Auto

The drive may not be

configured properly.

Consult the hard disk user’s guide for

instructions on how to configure the drive.

The drive cables are

not connected

properly.

Open the system and check all cables

connected to the controller card.

The drive controller is

not seated properly.

Open the system and reseat the drive

controller.

Important!

Some systems do not have

IDE controller cards

because the IDE controller

is built into the system

board.

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Gateway E-3200 User Manual Page 63

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