Gateway ALR 7200 User Manual download pdf (Page 98)

86 Maintaining and Troubleshooting the Gateway ALR 7200 Server

CD-ROM problems

An audio CD produces no sound.

The CD-ROM drive is not recognized by the system.

Probable Cause Solution

The CD is loaded

incorrectly.

Make certain the label is facing upward, and

then try again.

The speakers are not

connected.

Check the speaker cables. Make certain they

are connected properly and securely.

The speaker volume is

turned down.

Check the volume control.

The speakers may be

muted via the

Multimedia volume

control.

From the menu (

), click , and then click

. Make certain the volume is

turned up.

The sound card may

not be installed

correctly. (Some

systems do not have

sound cards because

sound capabilities are

built into the system

board

Open the system, and then reseat the sound

card. Make certain the cables are connected

properly.

The speakers may be

faulty.

Connect a set of headphones to the speaker

jack to test the output. If they work, replace the

speakers.

Probable Cause Solution

The CD is not intended

for PC use.

Make certain the CD is PC-compatible.

The CD is loaded

incorrectly.

Make certain the label is facing upward, and

then try again.

The CD is scratched or

dirty.

Try cleaning the CD with a lint-free cloth.

Check the CD for scratches.

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