Gateway FX User Manual download pdf (Page 100)

CHAPTER 6: Troubleshooting

Mouse

The mouse does not work

• Make sure that the mouse cable is plugged in correctly.

• Shut down and restart your computer.

• Remove all extension cables and switch boxes.

• Try a mouse you know is working to make sure that the

mouse port works.

The mouse works erratically

• If the mouse pointer begins moving erratically across the

computer display or becomes difficult to control

precisely, cleaning the mouse will likely improve its

accuracy.

• Clean the mouse by wiping the bottom with a clean,

damp cloth. Make sure that the optical sensor is clean

and free of debris.

• The mouse pad may have a printed or fabric pattern on

it that interferes with your mouse. Try a different mouse

pad.

Networks

You cannot connect to your company network

Every network is unique. Contact your company computer

department or network administrator for help. For more

information about setting up a network in your home, see

“Connecting to a broadband modem or network” on page 15,

your online User Guide, or “Ethernet” on page 81.

Passwords

Your computer does not accept your password

• Make sure that CAPS LOCK is turned off, then retype the

password.

Help

For more information about network troubleshooting, click Start, then

click Help and Support. Type the phrase network troubleshooting in the

Search Help box, then press E

NTER.

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Gateway FX User Manual Page 100