Gateway ALR 8300 User Manual Page 90
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- Table of contents
- TROUBLESHOOTING
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78 Maintaining and Troubleshooting the Gateway ALR 8300 Server
Verifying the configuration
If the system is not operating correctly, the BIOS may contain an invalid
configuration parameter. Enter the BIOS Setup program and check the
configuration settings. Lost or incorrect Setup settings may mean a failed
battery.
Troubleshooting guidelines
As you troubleshoot the system, follow these guidelines:
•
Never remove the system cover while the system is turned on.
•
Do not attempt to open the monitor; it is extremely dangerous.
Even if the monitor power is disconnected, stored energy in the
monitor components can cause a painful or harmful shock.
•
If a peripheral such as the keyboard, mouse, drive, or printer does
not appear to work, verify that all of the connections are secure.
•
If the system displays an error message on the screen, write it down
word-for-word. You may be asked for it when calling technical
support.
•
Only qualified personnel should open the system for maintenance.
•
If you are qualified to maintain the system yourself, make certain
you are properly grounded before opening the system chassis. See
“Static electricity precautions” on page 2, for more information on
preventing electrostatic damage to the system.
4081TL.book Page 78 Tuesday, December 22, 1998 1:27 PM
- Maintaining 1
- Troubleshooting 1
- ALR 8300 Server 1
- All Rights Reserved 2
- Trademark Acknowledgments 2
- Contents 3
- Contents iii 5
- Safety instructions 9
- The Gateway Support Center 11
- Chapter 1: 13
- System Access 13
- Caution! 14
- Warning! 14
- Opening the system 15
- Removing the bezel 17
- Figure 3: Removing the Bezel 18
- Closing the system 19
- Reinstalling the side panel 21
- Chapter 2: 23
- Components 23
- System board 24
- Components 13 25
- Chassis fans (A, F, S) 26
- Power connectors 26
- Front panel connectors 27
- Diskette drive connector (I) 29
- SCSI connectors (X, Y) 29
- System jumpers 30
- Server management connectors 31
- Battery (AA) 32
- Expansion slots 32
- I/O connectors 33
- Processor subsystem 34
- The RAID backplane 35
- Chapter 3: 37
- Installing 37
- Replacing the processor 38
- Installing Components 27 39
- Important! 39
- Installing a second processor 41
- Installing Components 31 43
- Setting system board jumpers 44
- Clear CMOS jumper 45
- SHM mode jumper 46
- Installing memory 47
- To Remove DIMMs 48
- Adding and replacing drives 49
- Installing Components 39 51
- Installing Components 41 53
- Replacing a RAID drive 55
- SCSI cable kit installation 57
- Adding an expansion card 58
- Installing Components 47 59
- Replacing the lithium battery 60
- Installing Components 49 61
- Installing the USB driver 62
- Installing video drivers 62
- NetWare drivers 63
- Chapter 4: 65
- BIOS Setup 65
- About the BIOS Setup Utility 66
- Using the BIOS Setup Utility 66
- Main menu screen 67
- Hard disk drive setup screen 69
- Advanced menu screen 71
- Resource configuration screen 73
- Memory reservation screen 74
- Memory Reservation 74
- Available 74
- Reserved 74
- IRQ reservation screen 75
- IRQ Reservation 75
- Keyboard features screen 77
- Cache memory screen 78
- Security menu screen 79
- Boot menu screen 81
- Exit menu screen 82
- BIOS Setup 71 83
- Updating the BIOS 84
- BIOS Setup 73 85
- Chapter 5: 87
- Introduction 88
- Computer virus notice 88
- Troubleshooting checklist 89
- Verifying the configuration 90
- Troubleshooting guidelines 90
- CD-ROM problems 91
- Hard disk problems 92
- Memory/Processor problems 93
- Peripheral/Adapter problems 94
- Printer problems 95
- System problems 97
- Video problems 98
- The video is distorted 99
- Error messages 100
- Troubleshooting 89 101
- Appendix A: 103
- Reference Data 103
- Acronyms and abbreviations 104
- Terms and definitions 105
- Reference Data 95 107
- Specifications 108
- Memory Map 109
- IRQ Usage 111
- DMA Usage 112
- DIMM Configurations 113
- FCC notice 115
- Industry Canada notice 115
- CE notice 116
- VCCI notice 116
- Australia/New Zealand notice 117
- Numerics 119
- Index 109 121
- Index 111 123
- Index 113 125
- Index 115 127
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