Gateway SZSL95IN0XXXXXXXX User Manual

Reference Guide8512740.book Page a Thursday, September 27, 2007 2:43 PM

CHAPTER 1: About This Guide48512740.book Page 4 Thursday, September 27, 2007 2:43 PM

CHAPTER5: Troubleshooting942 Click Applications and drivers external media, then click Next. The What would you like to do? dialog box opens.3 Click C

www.gateway.com957 Click Finish.8 Remove your final disc, then label all of the discs and store them in a safe place.Recovering pre-installed software

CHAPTER5: Troubleshooting96To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery.3 Click the software o

www.gateway.com97Recovering pre-installed software and drivers using recovery discsIf you created a multiple-disc set of recovery discs, each disc con

CHAPTER5: Troubleshooting98To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover.3

www.gateway.com99To restore using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Cen

CHAPTER5: Troubleshooting100Manually creating a restore pointTo manually create a restore point: 1 Click (Start), Control Panel, System and Maintenan

www.gateway.com101Recovering your system to its factory conditionIf your computer’s problems are not solved by any of the other recovery options, you

CHAPTER5: Troubleshooting1028 To perform a recovery with data backup (recommended), click Recovery with automatic data backup, then click Next.- OR -T

www.gateway.com1033 When the prompt “Press any key to boot from CD or DVD” appears, press any key on your keyboard. A list of valid boot devices appea

CHAPTER25Setting Up andGetting Started• Checking out your computer• Working safely and comfortably• Preparing power connections• Connecting to a broad

CHAPTER5: Troubleshooting104• See the troubleshooting section of this chapter.• Have your customer ID, serial number, and order number available, alon

www.gateway.com105TutoringAnswers by GatewaySM is a telephone service that provides answers to all of your “How do I...” questions on Gateway computer

CHAPTER5: Troubleshooting1068512740.book Page 106 Thursday, September 27, 2007 2:43 PM

APPENDIXA107Legal Notices• Important safety information• Regulatory compliance statements• Environmental information• Notices8512740.book Page 107 T

APPENDIXA: Legal Notices108Important safety informationYour Gateway system is designed and tested to meet the latest standards for safety of informati

www.gateway.com109Care during use•Do not walk on the power/data cable or allow anything to rest on it.•Do not spill anything on the system. The best w

APPENDIXA: Legal Notices110FCC declaration of conformityResponsible party:Gateway, Inc.7565 Irvine Center DriveIrvine, CA 92618Phone: 800-846-2000This

www.gateway.com111CanadaIndustry Canada (IC) Unintentional emitter per ICES-003This digital apparatus does not exceed the ClassB limits for radio nois

APPENDIXA: Legal Notices112Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)External television antenna groun

www.gateway.com113Power linesDo not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits

CHAPTER2: Setting Up and Getting Started6Checking out your computerFrontComponent DescriptionWeb cam port Connect the optional Web cam to this port.IR

APPENDIXA: Legal Notices114Environmental informationThe product you have purchased contains extracted natural resources that have been used in the man

www.gateway.com115In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it

APPENDIXA: Legal Notices1168512740.book Page 116 Thursday, September 27, 2007 2:43 PM

117Aaccessoriessafety precautions 108arrow keys 23audiocoaxial digital jack 10headphone jack 9microphone jack 9muting 42optical digital jack 10

118Indexkeyboard 17microphone 9modem 41mouse 18network 10, 16power 15printer 9scanner 9S-Video 34USB 9video camera 9Web cam 39copyingCDs a

119www.gateway.comGGatewaycontact information 3Customer Care 2model number 3serial number 3Technical Support 2Gateway Recovery Centercreating rec

120Indexdeleting files 66extending computer life 61suggested schedule 60using Task Scheduler 71media readerSee memory card readermemoryadding 48i

121www.gateway.commoving 25portsSee connectionspowerbutton 7, 9connecting 14Hibernate mode 7, 9indicator 6source problems 14Standby/Resume 7, 9

122Indextransferring 72, 73shortcut menusaccessing 25shortcutsopening menu 25shutting down 20, 21Sleep button 23sleep mode 20SmartMedia 33softw

123www.gateway.comVvideoplaying 31volumeadjusting 42adjusting dial-up modem 88controls 42muting 42troubleshooting 91Wwaking computer 20Web camc

www.gateway.com7BackComponent DescriptionWeb cam port Connect the optional Web cam to this port.Power button Press this button to turn the power on or

124Index8512740.book Page 124 Thursday, September 27, 2007 2:43 PM

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MAN MOZART HW REF GDE R2 10/078512740-Back.fm Page 126 Thursday, September 27, 2007 2:57 PM

CHAPTER2: Setting Up and Getting Started8SidesMemory card readerMicrophone jackPower buttonSlot-load DVD-RW driveHeadphone jackIEEE 1394/FireWire™ por

www.gateway.com9Component DescriptionPower/data cable Connects your computer to the power module. This cable must be connected before you connect the

CHAPTER2: Setting Up and Getting Started10Power moduleComponent DescriptionEthernet (network) jackPlug an Ethernet network cable or a device (such as

www.gateway.com11Working safely and comfortablyBefore using your computer, follow these general guidelines for setting up a safe and comfortable work

CHAPTER2: Setting Up and Getting Started12Reducing eye strainSunlight or bright indoor lighting should not reflect on the screen or shine directly int

www.gateway.com13Setting up your computer desk and chairFollow these guidelines for good ergonomic workstation design:• When you are setting up your c

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CHAPTER2: Setting Up and Getting Started14Preparing power connectionsProtecting from power source problemsDuring a power surge, the voltage level of e

www.gateway.com15Connecting powerTo connect power: 1 Plug your computer’s power/data cable into the power/data connector on the power module. Make su

CHAPTER2: Setting Up and Getting Started16Connecting to a broadband modem or networkYou can connect your computer to a cable or DSL modem or to a wire

www.gateway.com17Setting up the keyboard and mouseInstalling keyboard batteriesBefore using your wireless keyboard, you must install the two batteries

CHAPTER2: Setting Up and Getting Started18Installing mouse batteriesBefore using your mouse, you must install the two batteries that came with it.To i

www.gateway.com19Starting your computerTo start your computer: 1 Connect the power and network (if applicable) cables to your computer according to t

CHAPTER2: Setting Up and Getting Started20Waking up your computerWhen you have not used your computer for several minutes, it may enter a power-saving

www.gateway.com21To turn off your computer: 1 Click (Start), click the arrow next to the lock icon, then click Shut Down. The computer turns off.2

CHAPTER2: Setting Up and Getting Started22Using the keyboard and mouseSyncing the keyboard and mouseTo sync your keyboard and mouse with your computer

www.gateway.com23Using the keyboardFeature DescriptionFunction keys Press these keys to start program actions. Each program uses different function ke

iChapter 1: About This Guide . . . . . . . . . . . . . . . 1About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CHAPTER2: Setting Up and Getting Started24Storing your keyboardYou can move your keyboard out of the way by standing it upright and sliding it against

www.gateway.com25Controlling the mouseThe mouse is a device that controls the pointer movement on the computer display. This illustration shows the st

CHAPTER2: Setting Up and Getting Started26For more information about how to adjust the double-click speed, pointer speed, right-hand or left-hand conf

www.gateway.com272 Insert two AA batteries according to the diagram inside the battery compartment, then replace the battery cover.ImportantWhile load

CHAPTER2: Setting Up and Getting Started28Understanding the remote control buttonsYour Media Center remote control lets you record and play back media

www.gateway.com29Button DescriptionPower Puts the computer into Sleep mode, and “wakes” the computer.Record Press for one-touch recording of the curre

CHAPTER2: Setting Up and Getting Started30If your remote stops working, try the following:• Restart your computer.• Replace its batteries with new one

www.gateway.com31Ejecting an optical discTo eject an optical disc: • Press the Eject key on the keyboard.- OR -In Windows Explorer, right-click the o

CHAPTER2: Setting Up and Getting Started32Creating discsRecording to optical discsYou can use the disc burning program on your computer to copy tracks

www.gateway.com33Memory card typesThe memory card reader supports several memory card types:• xD-Picture Card™• Secure Digital™ (SD)• MultiMediaCard™

ContentsiiStoring the remote control . . . . . . . . . . . . . . . . . . . . . . . . . 30Using the DVD-RW drive . . . . . . . . . . . . . . . . . .

CHAPTER2: Setting Up and Getting Started34Connecting peripheral devicesAfter your computer is set up and operating normally, connect and set up additi

www.gateway.com35To connect the TV tuner: 1 Connect the provided USB cable to the TV tuner’s USB port and an available USB port on your computer or p

CHAPTER2: Setting Up and Getting Started362 To receive broadcast TV signals, connect the included TV whip antenna to the RF (antenna) jack on the TV t

www.gateway.com373 To view video from a tuner (such as cable or satelliteTV) or another wired video source (such as a DVD player):• Connect the includ

CHAPTER2: Setting Up and Getting Started384 To receive broadcast FM radio signals, connect the included FM wire antenna to the FM jack on the TV tuner

www.gateway.com39Connecting the Web camThe Web cam is an optional accessory, which may not have been included in your packaging. The Web cam can take

CHAPTER2: Setting Up and Getting Started40To connect the Web cam: 1 Insert the mini USB plug on the bottom of the Web cam into the mini USB port on t

www.gateway.com41Installing a printer, scanner, or other deviceYour computer has IEEE 1394 (Firewire®) and USB ports. Use these ports to connect perip

CHAPTER2: Setting Up and Getting Started42Adjusting the volumeYou can adjust volume using Windows volume controls. You can also adjust the volume of s

www.gateway.com434 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual

www.gateway.comiiiChecking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . .65Deleting unnecessary files . . . . . . . . . . . .

CHAPTER2: Setting Up and Getting Started448512740.book Page 44 Thursday, September 27, 2007 2:43 PM

CHAPTER345Upgrading Your Computer• Opening and closing the case• Installing memory• Adding or replacing a hard drive• Replacing the DVD-RW drive• Inst

CHAPTER3: Upgrading Your Computer46Opening and closing the caseYour computer case provides easy access to internal components for upgrading and mainte

www.gateway.com476 Slide the two panel release latches toward each other, then lift the bottom of the back panel 90° until it is vertical. A small sup

CHAPTER3: Upgrading Your Computer48Installing memoryWhen you upgrade the computer memory, make sure that you install the correct type of memory module

www.gateway.com493 If you are removing an old module from a memory slot, spread the two metal tabs away from the sides of the memory module. The modul

CHAPTER3: Upgrading Your Computer50Adding or replacing a hard driveYour computer supports only SATA hard drives. The unique hard drive mounting system

www.gateway.com515 If you are using the new hard drive as your primary drive, install Windows using the operating system DVD that came with your compu

CHAPTER3: Upgrading Your Computer524 Slide the new card into an available card slot at a 30° angle, then press it down until the holes in the card lin

www.gateway.com532 Open the back panel by following the instructions in “Opening and closing the case” on page 46. The computer should be face-down on

ContentsivUsing Microsoft System Restore . . . . . . . . . . . . . . . . . . . . . 98Recovering your system to its factory condition . . . . . 101Rec

CHAPTER3: Upgrading Your Computer544 Remove the single screw that secures the DVD-RW drive, then slide the drive out of the computer.5 Slide the new d

www.gateway.com55Installing or replacing the graphics cardYour computer has either a graphics card installed or a spacer (a placeholder for the graphi

CHAPTER3: Upgrading Your Computer564 Lift the end of the graphics card or spacer to about a 30° angle, then slide it out of the card slot.5 Slide the

www.gateway.com573 Write down any custom values that have been set in the menus and submenus, then exit from the utility.4 Shut down your computer.5 O

CHAPTER3: Upgrading Your Computer588512740.book Page 58 Thursday, September 27, 2007 2:43 PM

CHAPTER459Maintaining YourComputer• Setting up a maintenance schedule• Caring for your computer• Changing batteries• Cleaning your computer• Updating

CHAPTER 4: Maintaining Your Computer60Setting up a maintenance scheduleUse the following table to set up a regular maintenance schedule.Maintenance ta

www.gateway.com61Caring for your computerTo extend the life of your computer:• Be careful not to bump or drop your computer.• When transporting your c

CHAPTER 4: Maintaining Your Computer62Cleaning your computerKeeping your computer clean and the vents free from dust helps keep your computer performi

www.gateway.com63Cleaning the keyboardYou should occasionally clean the keyboard to remove dust and lint trapped under the keys.To clean the keyboard:

CHAPTER11About This Guide• About this guide• Accessing your online User Guide• Gateway contact information• Microsoft Certificate of Authenticity85127

CHAPTER 4: Maintaining Your Computer64Updating WindowsWindows Update helps you keep your computer up-to-date. Use Windows Update to choose updates for

www.gateway.com65Managing hard drive spaceWindows provides several utilities you can use to check hard drive space, delete unnecessary files, defragme

CHAPTER 4: Maintaining Your Computer662 Right-click the drive that you want to check for available file space, then click Properties. Drive space info

www.gateway.com672 Click one of the options:• My files only cleans only the folders for the currently logged in user.• Files from all users on this co

CHAPTER 4: Maintaining Your Computer683 Click Check Now, then click Start. Your drive is checked for errors. This process may take several minutes. Af

www.gateway.com69To defragment the hard drive: 1 Disconnect your computer from the network.2 Click (Start), All Programs, Accessories, System Tools,

CHAPTER 4: Maintaining Your Computer70To back up files: 1 Click (Start) then click Computer. The Computer window opens.2 Right-click the drive that y

www.gateway.com71Scheduling maintenance tasksTask Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your dr

CHAPTER 4: Maintaining Your Computer72Moving from your old computer Transferring files and settings automaticallyYou can move your files, folders, sof

www.gateway.com73Transferring files and settings manually You can manually transfer your personal data files by copying them to removable media, such

CHAPTER 1: About This Guide2About this guideThis guide includes information and maintenance instructions that are specific to your model of Gateway co

CHAPTER 4: Maintaining Your Computer74Finding other filesUse Windows Find or Search to locate other personal data files. For more information, see “Us

CHAPTER575Troubleshooting• Safety guidelines• First steps• Troubleshooting• Recovering your system• Telephone support8512740.book Page 75 Thursday,

CHAPTER5: Troubleshooting76Safety guidelinesWhile troubleshooting your computer, follow these safety guidelines:First stepsIf you have problems with y

www.gateway.com77TroubleshootingTroubleshooting topics are listed in alphabetical order.AudioSee “Sound” on page 91.CD driveSee “DVD-RW drive” on page

CHAPTER5: Troubleshooting78DVD-RW drive The computer does not recognize a disc in the optical disc drive• Make sure that the disc label is facing fron

www.gateway.com79A DVD movie will not play• Make sure that the disc label is facing front (facing you), then try inserting it again.• Try a different

CHAPTER5: Troubleshooting80You cannot see the other computers on your network• Make sure that your Ethernet cable is plugged into your computer’s powe

www.gateway.com81To restore deleted files: 1 Double-click the Recycle Bin icon. The list of recently deleted files opens.2 Right-click the file you w

CHAPTER5: Troubleshooting82InternetSee also “Modem (dial-up)” on page 85.You cannot connect to the Internet• If you are using the dial-up modem USB do

www.gateway.com83People are sending you e-mail messages, but you have not received any mail• Click the Receive or Send/Receive button in your e-mail p

www.gateway.com3Gateway contact informationThe label on the bottom of your computer contains information that identifies your computer model and seria

CHAPTER5: Troubleshooting84You need to burn programs that were recorded with your computer to a DVD using Media Center• Media Center saves recorded pr

www.gateway.com85Memory card readerThe drive letters for the memory card slot does not appear in the Computer window• The memory card reader was tempo

CHAPTER5: Troubleshooting862 Click Hardware and Sound, then click Phone and Modem Options. The Phone and Modem Options dialog box opens.3 If this is t

www.gateway.com87• Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you

CHAPTER5: Troubleshooting885 Click the Modems tab, click your modem, then click Properties. The Modem Properties dialog box opens.6 Click the Diagnost

www.gateway.com89MouseThe mouse does not work• Re-sync your mouse with the computer by following the instructions in “Syncing the keyboard and mouse”

CHAPTER5: Troubleshooting90PowerYour computer will not turn on• Make sure that the power module is connected to an ACpower source and to your computer

www.gateway.com91You see a “Printer queue is full” error message• Wait until files have been printed before sending additional files to the printer.•

CHAPTER5: Troubleshooting92Recovering your systemYou can solve most computer problems by following the information in “Troubleshooting” on page77 or i

www.gateway.com93Recovering pre-installed software and driversYou can perform a partial recovery by recovering the software and device drivers that we