Gateway E-2500D User Manual download pdf (Page 79)

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Chapter 6: Troubleshooting

Printer

The printer will not turn on

■ Make sure that the printer is online. Many printers have an online/offline button

that you may need to press.

■ Make sure that the power cable is plugged into an AC power source.

The printer is on but will not print

■ Check the cable between the printer and your computer. Make sure that it is

connected to the correct port.

■ Make sure that the printer is online. Many printers have an online/offline button

that you may need to press so the printer can start printing. Press the button to

put the printer online.

■ Check the cable for bent or broken pins.

■ If the printer you want to print to is not the default printer, make sure that you

have selected it in the printer setup.

To set a default printer:

1 Click Start, then click Control Panel. The Control Panel window opens. If your

Control Panel is in Category View, click

Printers and Other Hardware.

2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

3 Right-click the name of the printer you want to be the default printer, then click

Set as Default Printer.

■ Reinstall the printer driver. See the guide that came with your printer for

instructions on installing the printer driver.

You see a “Printer queue is full” error message

■ Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1 Click Start, then click Control Panel. The Control Panel window opens. If your

Control Panel is in Category View, click

Printers and Other Hardware.

2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

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Gateway E-2500D User Manual Page 79