Gateway E-2500D User Manual

Gateway E-2500DUser GuideCMYCMMYCYCMYK8510807_E2500-FrontCVR_web.pdf 6/30/2005 8:27:08 AM8510807_E2500-FrontCVR_web.pdf 6/30/2005 8:27:08 AM

5www.gateway.comOnline helpOnline helpMany programs provide information online so you can research a topic or learn how to perform a task while you ar

95www.gateway.comRepairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs

96www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationEnvironmental informationThe product you have purchased contains extracted natur

97www.gateway.comNoticesCopyright © 2005 Gateway, Inc.All Rights Reserved7565 Irvine Center DriveIrvine, CA 92618-2930 USAAll Rights ReservedThis publ

98www.gateway.comAppendix A: Safety, Regulatory, and Legal Information8510807.book Page 98 Thursday, June 30, 2005 7:27 AM

99www.gateway.comIndexAAC power connector 11accessories 15safety precautions 92activity indicatorsSee indicatorsapplication key 25arrow keys 25audioau

100www.gateway.comdigital camera 9, 12, 29Ethernet 12, 28external audio 11external speakers 11front speaker 11headphone 11keyboard 9, 12line in 11line

101www.gateway.cominstalling drivers 80jack 28Ethernet jack 12Ethernet networkcreating 80external audio jack 11FFast Ethernet 78faxestroubleshooting 6

102www.gateway.comLlabelMicrosoft Certificate of Authenticity 13LAN IP Address 87laser printer 15LCD paneltroubleshooting 64, 71lightsSee indicatorsli

103www.gateway.comsource problems 20Standby/Resume 9troubleshooting 73turning off computer 23turning on computer 22power button 9printerdefault 74inkj

104www.gateway.comcards 61CD drive 61cleaning CD 46cleaning DVD 46computer startup 63diskette drive 63display 64DVD drive 61DVD/CD drive 61Ethernet ne

6www.gateway.comChapter 1: Getting HelpIdentifying your computerYou can find your computer’s serial number on a label on the side of the computer case

MAN E-2500 USR GDE R0 6/05

Chapter 27Checking Out Your Gateway Computer• Identifying features• Locating your computer model and serial number• Locating the Microsoft Certificate

8www.gateway.comChapter 2: Checking Out Your Gateway ComputerFrontYour computer includes the following components.Component Icon DescriptionDVD/CD dri

9www.gateway.comFrontEmpty 5.25-inch drive bayInstall additional removable media drives (DVD, CD, or tape backup) in this empty drive bay.Zip drive (o

10www.gateway.comChapter 2: Checking Out Your Gateway ComputerBackYour computer includes the following components:Parallel portSerial portPS/2 keyboar

11www.gateway.comBackComponent Icon DescriptionPower connector Plug the power cord into this connector.Voltage switch Before turning on your computer,

12www.gateway.comChapter 2: Checking Out Your Gateway ComputerMicrophone jack (red or pink)Plug a microphone into this jack.Rear speaker jack(black) (

13www.gateway.comLocating your serial numberLocating your serial numberThe label on the side of your computer case includes your computer serial numbe

14www.gateway.comChapter 2: Checking Out Your Gateway ComputerFinding your specificationsFor more information about your computer, such as memory size

iwww.gateway.comContents1Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15www.gateway.comAccessoriesAccessoriesTo order accessories, visit the Accessory Store at accessories.gateway.com.MemoryLarge programs, such as multim

16www.gateway.comChapter 2: Checking Out Your Gateway ComputerUSB flash driveUse a USB flash drive for storing files or transferring files to another

Chapter 317Getting Started• Using your computer safely• Protecting your computer from power source problems• Turning your computer on and off• Adjusti

18www.gateway.comChapter 3: Getting StartedWorking safelyBefore using your computer, read the following recommendations for setting up a safe and comf

19www.gateway.comWorking safelySetting up your computer desk and chairWhen you are setting up your computer desk and chair, make sure that the desk is

20www.gateway.comChapter 3: Getting StartedAvoiding discomfort and injury from repetitive strain Vary your activities to avoid excessive repetition.

21www.gateway.comWorking safelyTo set the voltage selection switch: Use a tool such as an opened paper clip to slide the voltage selection switch to

22www.gateway.comChapter 3: Getting StartedStarting your computerTo start your computer:1 Connect the monitor, keyboard, and mouse to your computer. S

23www.gateway.comTurning off your computerTurning off your computerTo turn off your computer:1 Click Start, then click Turn Off Computer. The Turn Off

24www.gateway.comChapter 3: Getting StartedRestarting (rebooting) your computerIf your computer does not respond to keyboard or mouse input, you may h

iiwww.gateway.comIdentifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Inse

25www.gateway.comUsing the keyboardUsing the keyboardStandard keyboardThis keyboard is the basic model of keyboard available with your computer.Press

26www.gateway.comChapter 3: Getting StartedAdjusting the volumeYou can use the volume controls to adjust the overall volume and the volume of specific

27www.gateway.comConfiguring the audio jacksConfiguring the audio jacksIf the back of your computer has five audio jacks, they are universal jacks (wh

28www.gateway.comChapter 3: Getting StartedConnecting to a cable or DSL modem or to an Ethernet networkYour computer has a network jack that you can u

29www.gateway.comInstalling a printer, scanner, or other peripheral deviceInstalling a printer, scanner, or other peripheral deviceYour computer may h

30www.gateway.comChapter 3: Getting Started8510807.book Page 30 Thursday, June 30, 2005 7:27 AM

Chapter 431Using Drives and Ports• Using the diskette drive• Using the Zip drive• Using CD or DVD drives8510807.book Page 31 Thursday, June 30, 2005

32www.gateway.comChapter 4: Using Drives and PortsUsing the diskette drive The optional diskette drive uses 3.5-inch diskettes (sometimes called flopp

33www.gateway.comUsing the Zip driveUsing the Zip driveAn optional Iomega Zip drive, like a diskette drive, uses disks to store data. Zip disks can st

34www.gateway.comChapter 4: Using Drives and PortsUsing the CD or DVD driveYou can use your computer to enjoy a wide variety of multimedia features.Id

iiiwww.gateway.comMonitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35www.gateway.comUsing the CD or DVD driveInserting a CD or DVDTo insert a CD or DVD:1 Press the eject button on the CD or DVD drive.2 Place the disc

36www.gateway.comChapter 4: Using Drives and PortsPlaying a CDUse the music program or Windows Media Player on your computer to: Play music CDs Crea

Chapter 537Maintaining Your Computer• Caring for your computer• Updating Windows• Protecting your computer from viruses• Cleaning your computer• Resto

38www.gateway.comChapter 5: Maintaining Your ComputerCaring for your computerTo extend the life of your computer: When transporting your computer, we

39www.gateway.comUpdating WindowsUpdating WindowsWindows Update is the online extension of Windows that helps you to keep your computer up-to-date. Us

40www.gateway.comChapter 5: Maintaining Your ComputerProtecting your computer from virusesA virus is a program that attaches itself to a file on a com

41www.gateway.comProtecting your computer from virusesTo scan for viruses:1 Click Start, All Programs, Norton Internet Security, then click Norton Int

42www.gateway.comChapter 5: Maintaining Your Computer3 Click Scan for Viruses.4 Click the type of scan you want to make in the Scan for Viruses area.T

43www.gateway.comProtecting your computer from viruses4 Follow the on-screen instructions to update your Norton Internet Security program with the lat

44www.gateway.comChapter 5: Maintaining Your ComputerCleaning your computerKeeping your computer clean and the vents free from dust helps keep your co

ivwww.gateway.com8510807.book Page iv Thursday, June 30, 2005 7:27 AM

45www.gateway.comCleaning your computerTo clean an LCD or flat panel display monitor, use a soft cloth and water to clean the LCD screen. Squirt a lit

46www.gateway.comChapter 5: Maintaining Your Computer4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.5 Replace the mouse ball

47www.gateway.comRestoring your systemRestoring your systemMicrosoft System RestoreIf your computer is not working correctly after you install a progr

48www.gateway.comChapter 5: Maintaining Your ComputerRestoring your computer to the original configurationIf Windows does not start or if the two prev

49www.gateway.comPreventing static electricity dischargePreventing static electricity dischargeThe components inside your computer are extremely sensi

50www.gateway.comChapter 5: Maintaining Your ComputerOpening the caseYour computer case provides easy access to internal components.Removing the side

51www.gateway.comOpening the case6 Swing the side panel away from the computer, then lift the panel away from the computer.8510807.book Page 51 Thur

52www.gateway.comChapter 5: Maintaining Your ComputerRemoving the front bezelTo remove the front bezel:1 After removing the side panel, press the thre

53www.gateway.comOpening the caseReplacing the front bezelTo replace the front bezel:1 Engage the tabs on the left side of the bezel with the slots in

54www.gateway.comChapter 5: Maintaining Your ComputerClosing the caseReplacing the side panelTo replace the side panel:1 Make sure that all of the int

Chapter 11Getting Help• Using the Gateway Web site• Using Help and Support• Using Your Computer guide• Using online help• Contacting Gateway8510807.bo

55www.gateway.comInstalling memoryInstalling memoryWhen you upgrade the computer memory, make sure that you install the correct type of memory module

56www.gateway.comChapter 5: Maintaining Your Computer5 Align the notches on the new DIMM with the notches on the memory module bank and press the modu

57www.gateway.comReplacing the system batteryReplacing the system batteryIf the computer clock does not keep time or the settings in the BIOS Setup ut

58www.gateway.comChapter 5: Maintaining Your Computer8 Push the battery release tab. The battery pops out of the socket.9 Make sure that the positive

Chapter 659Troubleshooting• Troubleshooting typical hardware and software problems8510807.book Page 59 Thursday, June 30, 2005 7:27 AM

60www.gateway.comChapter 6: TroubleshootingSafety guidelinesWhile troubleshooting your computer, follow these safety guidelines: Never remove your co

61www.gateway.comTroubleshootingTroubleshootingAdd-in cardsThe computer does not recognize an add-in card Shut down and restart your computer. Make

62www.gateway.comChapter 6: TroubleshootingAudio CD does not produce sound Make sure that the disc label is facing up, then try again. Some music CD

63www.gateway.comTroubleshootingComputerThe computer will not start Make sure that the power cord is connected to an AC power source and your compute

64www.gateway.comChapter 6: TroubleshootingYou see a “Disk is full” error message Delete unnecessary files on the diskette. Try a different diskette

2www.gateway.comChapter 1: Getting HelpThank you for purchasing our computer!You have made an excellent decision choosing Gateway. We are sure that yo

65www.gateway.comTroubleshootingHard driveYou see an “Insufficient disk space” error message Delete unnecessary files from the hard drive using Disk

66www.gateway.comChapter 6: TroubleshootingInternetYou cannot connect to the Internet If you are using a dial-up modem, make sure that the modem cabl

67www.gateway.comTroubleshootingPeople are sending you e-mail messages, but you have not received any mail Click the receive button in your e-mail pr

68www.gateway.comChapter 6: TroubleshootingYou see a “Not enough memory” error message Close all programs, then restart your computer.Modem (dial-up)

69www.gateway.comTroubleshooting Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect thes

70www.gateway.comChapter 6: TroubleshootingThe modem is not recognized by your computer Make sure that the line connected to the modem is working and

71www.gateway.comTroubleshootingTo turn down the modem volume:1 Click Start, then click Control Panel. The Control Panel window opens. If your Control

72www.gateway.comChapter 6: TroubleshootingMake sure that: Non-shielded speakers are not placed too close to the monitor. The monitor is not positio

73www.gateway.comTroubleshootingThe mouse works erraticallyIf the mouse pointer begins moving erratically across the computer display or becomes diffi

74www.gateway.comChapter 6: TroubleshootingPrinterThe printer will not turn on Make sure that the printer is online. Many printers have an online/off

3www.gateway.comHelp and SupportHelp and SupportYour computer includes Help and Support, an easily accessible collection of help information, troubles

75www.gateway.comTroubleshooting3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, cli

76www.gateway.comChapter 6: Troubleshooting8510807.book Page 76 Thursday, June 30, 2005 7:27 AM

Chapter 777Networking Your Computer• Introducing networking• Creating an Ethernet network• Testing your network• Troubleshooting your Ethernet network

78www.gateway.comChapter 7: Networking Your ComputerIntroduction to NetworkingAn Ethernet network consists of two or more computers connected together

79www.gateway.comIntroduction to NetworkingExample router-based Ethernet networkThe following is an example of an Ethernet network. The network is mad

80www.gateway.comChapter 7: Networking Your ComputerDetermining if an Ethernet is already installed on your computersTo determine if Ethernet is alrea

81www.gateway.comCreating an Ethernet networkMaking sure your broadband connection worksBefore you change anything about your home setup, make sure th

82www.gateway.comChapter 7: Networking Your ComputerConfiguring the TCP/IP protocolA networking protocol is a language computers use to talk to each o

83www.gateway.comCreating an Ethernet network3 Right-click Local Area Connection, then click Properties. The Local Area Connection Properties dialog b

84www.gateway.comChapter 7: Networking Your Computer6 Click the General tab.7 Click Obtain an IP address automatically.8 Click OK to close the Interne

4www.gateway.comChapter 1: Getting HelpSearching for a topicTo search for a topic in Help and Support, type a word or phrase (keyword) in the Search b

85www.gateway.comCreating an Ethernet networkSetting up a network using a routerIf you are setting up a network for more than two computers and you wi

86www.gateway.comChapter 7: Networking Your ComputerTo set up a network using a router:1 Plug one end of the power adapter into the AC connector on th

87www.gateway.comCreating an Ethernet network Router Name and Domain Name - Check with your ISP to see if entries are required in these fields and, i

88www.gateway.comChapter 7: Networking Your ComputerTesting your networkNow that your home network is set up, log onto one of your computers and acces

89www.gateway.comTroubleshooting Your Ethernet networkTroubleshooting Your Ethernet networkYou cannot see the other computers on your network Make su

90www.gateway.comChapter 7: Networking Your Computer8510807.book Page 90 Thursday, June 30, 2005 7:27 AM

Appendix A91Safety, Regulatory, and Legal Information• Safety information• Regulatory statements• Notices8510807.book Page 91 Thursday, June 30, 200

92www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationImportant safety informationYour Gateway system is designed and tested to meet t

93www.gateway.comRegulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC) Unintentional emitter per FCC Part 15

94www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationTelecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (appl