Gateway LapTop User Manual

®NOTEBOOKREFERENCEGUIDE

CHAPTER 1: About This Reference2About this guideThis guide includes information and maintenance instructions that are specific to your model of Gatewa

CHAPTER 8: Upgrading Your Notebook9213 Using the plastic tab, slide the old hard drive, then remove it.14 If your new hard drive already includes the

www.gateway.com9316 Remove the bracket from the old drive.17 Place the new drive, label side up, onto the bracket so the screw holes line up.18 Replac

CHAPTER 8: Upgrading Your Notebook94

CHAPTER995Troubleshooting• Safety guidelines• First steps• Troubleshooting• Telephone support

CHAPTER 9: Troubleshooting96Safety guidelinesWhile troubleshooting your notebook, follow these safety guidelines:• Never remove the memory bay/hard dr

www.gateway.com97• If the notebook will not turn on, try turning it on with the notebook plugged in and the main and optional secondary batteries remo

CHAPTER 9: Troubleshooting98Diskette drive (modular or external)The diskette drive is not recognized• Shut down and restart your notebook.• The modula

www.gateway.com99The screen resolution is not correct• Change the screen resolution from the Display Settings dialog box. For instructions on changing

CHAPTER 9: Troubleshooting100• Make sure that the disc label is facing up, then try again.• If you are trying to play a DVD, make sure that you have a

www.gateway.com101A DVD movie will not play• Make sure that the label or side you want to play is facing up, then try again.• Make sure that you have

www.gateway.com3Gateway contact informationGateway model and serial numberThe label on the bottom of your notebook contains information that identifie

CHAPTER 9: Troubleshooting102Fingerprint readerThe fingerprint reader does not recognize your fingerprint• Make sure that you are using the correct me

www.gateway.com103The hard drive cannot be accessed, or you see a “General failure reading drive C” error message• If a diskette is in the diskette dr

CHAPTER 9: Troubleshooting104You see an “Unable to locate host” message and are unable to browse the Internet• This problem can occur when you have ty

www.gateway.com105An external keyboard does not work• Make sure that the keyboard cable is plugged in correctly.• Remove all extension cables and swit

CHAPTER 9: Troubleshooting106• Type of connection used—You can connect the Media Center computer video output to a TV. However, the connection type ha

www.gateway.com107• Age of the TV—Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutio

CHAPTER 9: Troubleshooting108You want to know whether you can play recorded videos on other computers• Yes, you can. A DVR-MS file recorded to DVD can

www.gateway.com109Modem (cable or DSL)The modem does not connect• Make sure that the modem cable is plugged into the Ethernet network jack and not the

CHAPTER 9: Troubleshooting1103 Click the location from which you are dialing, then click Edit.4 Make sure that all settings are correct.• Disconnect a

www.gateway.com111Your 56K modem does not connect at 56K• Current FCC regulations restrict actual data transfer rates over public telephone lines to 5

CHAPTER 1: About This Reference4For more informationFor more information about your notebook, visit Gateway’s Support page at www.gateway.com or the W

CHAPTER 9: Troubleshooting1125 Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics.

www.gateway.com113The external mouse does not work• Make sure that the mouse cable is plugged in correctly.• Shut down and restart your notebook.• Rem

CHAPTER 9: Troubleshooting114Your wired Ethernet network is running slower than you expect• If your Ethernet network is running slower than you expect

www.gateway.com115Networks (wireless)You turned wireless networking on, but it takes a while to connect• When wireless networking is turned on, it aut

CHAPTER 9: Troubleshooting1162 Right-click Wireless Network Connection, then click Status. The Wireless Network Connection Status dialog box opens. Th

www.gateway.com117Internet Explorer is unable to access the Internet• Reset the power on your cable or DSL modem and your access point. This reestabli

CHAPTER 9: Troubleshooting118PC CardsYou installed a PC Card and now your notebook is having problems• Make sure that you have correctly installed req

www.gateway.com119The printer will not turn on• Make sure that the printer is online. Many printers have an online/offline button that you may need to

CHAPTER 9: Troubleshooting1203 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click

www.gateway.com121TouchpadTouchpad is not working• Make sure the touchpad is turned on. For more information, see “Changing mouse, touchpad, or pointi

CHAPTER25Checking Out Your Notebook• Front• Left• Right• Back• Bottom• Keyboard area

CHAPTER 9: Troubleshooting122Telephone supportBefore calling Gateway Customer CareIf you have a technical problem with your notebook, follow these rec

APPENDIXA123Legal Information• Important safety information• Regulatory compliance statements• Environmental information• Notices

APPENDIX A: Legal Information124Important safety informationYour Gateway notebook is designed and tested to meet the latest standards for safety of in

www.gateway.com125•Unplug the notebook from the wall outlet and refer servicing to qualified personnel if:•The power cord or plug is damaged.•Liquid h

APPENDIX A: Legal Information126Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or

www.gateway.com127The FCC has set a general guideline of 8 inches (20 cm) separation between the device and the body, for use of a wireless device nea

APPENDIX A: Legal Information128California Proposition 65 WarningMercury WarningTelecommunications per Part 68 of the Code of Federal Regulations (CFR

www.gateway.com129CanadaIndustry Canada (IC) Intentional emitter per RSS 210Low power, Radio transmitter type devices (radio frequency (RF) wireless c

APPENDIX A: Legal Information130Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of t

www.gateway.com131All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devic

CHAPTER 2: Checking Out Your Notebook6FrontComponent Icon DescriptionLCD panel release latchSlide to open the LCD panel.Microphone jack Plug a microph

APPENDIX A: Legal Information132NoticesCopyright © 2007 Gateway, Inc.All Rights Reserved7565 Irvine Center DriveIrvine, CA 92618 USAAll Rights Reserve

133AAC adapterconnecting 16connector 9international adapters 63accessoriespurchasing 54safety precautions 125acoustic handset coupler 72airplane

134IndexbuttonsHotkey 11Ccable lock 7cable modem 9, 20connecting 20troubleshooting 109cameraSee digital cameraSee digital video cameraCaps Lock i

135www.gateway.commicrophone 6modem (dial-up) 9monitor (VGA) 7, 52mouse 7, 8MP3 player 8network 9port replicator 10power 9, 16printer 7, 8pro

136IndexSee DVD driveDVD±RW driveSee DVD driveDVI port 26, 50, 52Eeject buttonCD 46DVD 46eject holeCD 46DVD 46electrostatic discharge (ESD) 84Em

137www.gateway.commultibay battery 60PC Card 48peripheral devices 50printer 50scanner 50second hard drive 42, 55secondary battery 42, 55, 60Int

138Indexusing 47microphonebuilt-in 11jack 6Microsoft Certificate of Authenticity 3model number 3, 74modemcable 9, 20connecting 19, 20dial-up 1

139www.gateway.comslot 48troubleshooting 118PC Card slot 8PCMCIA cardSee PC CardPDAmemory cards 47peripheral devices 50Plug and Play devicesIEEE

140Indexright-clicking 38SS/PDIF jack 50safetyavoiding repetitive strain 15caring for notebook 78general precautions 124guidelines for troublesho

141www.gateway.comTtechnical supportSupport 4tips before contacting 122telephoneacoustic handset coupler 72line protector 72line tester 72telepho

www.gateway.com7LeftHeadphone jack Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headpho

142IndexVventilation 7VGA port 7, 52videomonitor port 7projector port 7S-Video out jack 9troubleshooting 121VGA port 7video cameraconnecting 5

MAN PHTM/ORION HW REF GDE XP R1 4/07

CHAPTER 2: Checking Out Your Notebook8RightIEEE 1394 port Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a digital camcorder o

www.gateway.com9BackModular bay Insert a module such as a CD drive, DVD drive, combination DVD/CD-RW drive, multi-format DVD±RW drive, diskette drive,

CHAPTER 2: Checking Out Your Notebook10BottomComponent Icon DescriptionCustomer Care labelIncludes the Customer Care contact information. For more inf

www.gateway.com11Keyboard areaComponent Icon DescriptionKeyboard Provides all the features of a full-sized, computer keyboard. For more information, s

CHAPTER 2: Checking Out Your Notebook12Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad” on pa

CHAPTER313Setting Up and Getting Started• Working safely and comfortably• Connecting the AC adapter• Connecting the dial-up modem• Connecting to a bro

CHAPTER 3: Setting Up and Getting Started14Working safely and comfortablyBefore using your notebook, follow these general guidelines for setting up a

www.gateway.com15Setting up your computer desk and chairWhen you are setting up your computer desk and chair, make sure that the desk is the appropria

CHAPTER 3: Setting Up and Getting Started16Connecting the AC adapterYou can run your notebook using an AC adapter or your notebook’s main and optional

www.gateway.com172 Connect the AC adapter to your notebook’s power connector.3 Plug the power cord into a wall outlet. The battery charge indicator tu

CHAPTER 3: Setting Up and Getting Started18Protecting from power source problemsDuring a power surge, the voltage level of electricity coming into you

www.gateway.com19Connecting the dial-up modemYour notebook has a built-in 56K modem that you can use to connect to a standard telephone line.To connec

CHAPTER 3: Setting Up and Getting Started20Connecting to a broadband modem or networkYour notebook has a network jack that you can use to connect to a

www.gateway.com212 Press the power button located above the keyboard.3 If you are starting your notebook for the first time, follow the on-screen inst

iChapter 1: About This Reference. . . . . . . . . . . . 1About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Ac

CHAPTER 3: Setting Up and Getting Started22Waking up your notebookWhen you have not used your notebook for several minutes or if you close the LCD pan

www.gateway.com234 Click X in the top-right corner of the Windows Task Manager dialog box.Using the status indicatorsStatus indicators inform you when

CHAPTER 3: Setting Up and Getting Started24Using the keyboardYour notebook features a full-size keyboard that functions the same as a desktop computer

www.gateway.com25Key typesThe keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions wh

CHAPTER 3: Setting Up and Getting Started26System key combinationsWhen you press the FN key and a system key at the same time, your notebook performs

www.gateway.com27Turn the optional Bluetooth radio on or off.Warning: Radio frequency wireless communication can interfere with equipment on commerci

CHAPTER 3: Setting Up and Getting Started28Increase the brightness of the display.Decrease the brightness of the display.Increase volume. For more inf

www.gateway.com29Programming the hotkeyBy default, the hotkey, located above the keyboard (see “Keyboard area” on page 11), opens up the Control Panel

CHAPTER 3: Setting Up and Getting Started30Using the optional fingerprint readerYour notebook may include a fingerprint reader that provides enhanced

www.gateway.com31Enrolling your fingerprintsBefore you can use the features of the fingerprint reader, you must enroll your fingerprints so your noteb

ContentsiiProgramming the hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Using the optional fingerprint reader . . . . . . . . . .

CHAPTER 3: Setting Up and Getting Started324 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then c

www.gateway.com336 Swipe your finger. A sample will be created and is indicated by a fingerprint icon in one of the circles.7 Repeat Step 6 two more t

CHAPTER 3: Setting Up and Getting Started34To use the Fingerprint Control Center: 1 Click Start, All Programs, Protector Suite QL, then click Control

www.gateway.com35Using the smart card readerYour notebook includes a smart card reader that provides enhanced log-on security. A smart card is a plast

CHAPTER 3: Setting Up and Getting Started36Using the EZ Pad touchpadThe EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.When you move y

www.gateway.com37You can use the EZ Pad left and right buttons below the touchpad to select objects.TipYou can attach a mouse to the notebook or optio

CHAPTER 3: Setting Up and Getting Started38Adjusting the brightnessTo adjust screen brightness: • Use the increase brightness and decrease brightness

www.gateway.com39To adjust the overall volume level using hardware controls: • If you are using external speakers, turn the knob on the front of the

CHAPTER 3: Setting Up and Getting Started402 Press FN + F2. The wireless status indicator turns on. For the location of the wireless status indicator,

CHAPTER441Using Drives and Accessories• Changing modules• Using the CD or DVD drive• Using the memory card reader• Adding and removing a PC Card• Usin

www.gateway.comiiiChanging batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Replacing the main battery . . . . . . . .

CHAPTER 4: Using Drives and Accessories42Changing modulesYour notebook’s modular bay supports different bay modules, such as a CD drive, DVD drive, co

www.gateway.com436 Remove the optional security screw if your notebook has one.7 Slide the bay module release latch. The module moves out slightly.Sec

CHAPTER 4: Using Drives and Accessories448 Slide the bay module out.9 Firmly push the new bay module straight into the bay until the latch clicks into

www.gateway.com45Using the CD or DVD driveYou can use your notebook to enjoy a wide variety of multimedia features.Identifying drive typesYour Gateway

CHAPTER 4: Using Drives and Accessories46Using a CD or DVD[To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive. After the tray ope

www.gateway.com47Using the memory card readerYou can use memory cards to transfer pictures from a digital camera to your notebook. You can also use th

CHAPTER 4: Using Drives and Accessories48Removing a memory cardTo remove a memory card: 1 Push the memory card into the notebook. The memory card pop

www.gateway.com49To remove a PC Card: 1 Click the remove hardware icon in the taskbar, the PC Card name, then click Stop.-OR-Turn off your notebook.2

CHAPTER 4: Using Drives and Accessories50Installing a printer or other peripheral deviceYour notebook or optional port replicator has one or more of t

www.gateway.com51To connect your USB device to your notebook: 1 Connect one end of the USB cable to your device.2 Connect the other end of the cable

ContentsivReplacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . 89Chapter 9: Troubleshooting . . . . . . . . . . . . . . .

CHAPTER 4: Using Drives and Accessories52Viewing the display on a projector or monitorYou can use your notebook for giving presentations by connecting

www.gateway.com5311 Press FN+F4 to switch between viewing the display on the LCD panel, viewing the display on the projector or monitor, and viewing t

CHAPTER 4: Using Drives and Accessories54To view your notebook display on a television: 1 With your notebook off, connect one end of a standard S-Vid

www.gateway.com55BatteriesIf you run your notebook on battery power for extended periods, you may want to buy an additional main battery or a secondar

CHAPTER 4: Using Drives and Accessories56Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an

CHAPTER557Managing Power• Monitoring the battery charge• Recharging the battery(ies)• Recalibrating the battery(ies)• Extending battery life• Changing

CHAPTER 5: Managing Power58Monitoring the battery chargeYour new Gateway notebook is designed to provide an exceptional balance of performance and por

www.gateway.com59Changing batteriesReplacing the main batteryTo replace the main battery: 1 Disconnect your notebook from the optional port replicato

CHAPTER 5: Managing Power605 Slide the battery out of the notebook.6 Slide a recharged battery into the notebook until it snaps into place.7 Slide the

www.gateway.com61Recalibrating the battery(ies)If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is n

www.gateway.comvAppendix A: Legal Information . . . . . . . . . . . . 123Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

CHAPTER 5: Managing Power62Extending battery lifeMaximizing battery performanceTo get maximum performance from your notebook battery(ies), we recommen

www.gateway.com63• Turn off auto-save features in Microsoft Office and other applications.• Copy programs from CDs or DVDs to the hard drive so you do

CHAPTER 5: Managing Power64• Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your not

www.gateway.com65Changing the power schemePower schemes (groups of power settings) let you change power saving options such as when the display or har

CHAPTER 5: Managing Power663 Click the arrow button to open the Power Schemes list, then click the power scheme you want.- OR -Set the timers, then cl

www.gateway.com67Changing advanced settingsAdvanced power settings let you assign different power saving modes to the power button and Standby system

CHAPTER 5: Managing Power68Activating and using Hibernate modeHibernate (also called save to disk) writes all current memory (RAM) information to the

www.gateway.com69To use Hibernate mode: • As an automatic power savings mode:Open the Power Options Properties dialog box, then click the Power Schem

CHAPTER 5: Managing Power70

CHAPTER671Traveling with Your Notebook• Packing your notebook• Traveling by air• Dial-up modem• Radio frequency wireless connections• Files• Security•

Contentsvi

CHAPTER 6: Traveling with Your Notebook72Packing your notebook• Remove all peripheral devices and cables. Remember to pack those you will need while t

www.gateway.com73Radio frequency wireless connections• Every country has different restrictions on the use of wireless devices. If your notebook is eq

CHAPTER 6: Traveling with Your Notebook74Security• Get a locking cable for your notebook so you can attach a cable lock and leave your notebook in you

www.gateway.com754 Highlight Password on boot, then press ENTER.5 Highlight Enabled, then press ENTER.6 Open the Exit menu, highlight Exit Saving Chan

CHAPTER 6: Traveling with Your Notebook76• Consult your insurance company and credit card company to learn about emergency travel assistance if your n

CHAPTER777Maintaining Your Notebook• Caring for your notebook• Cleaning your notebook• Maintaining the battery(ies)• Cleaning CDs or DVDs

CHAPTER 7: Maintaining Your Notebook78Caring for your notebookTo extend the life of your notebook:• Be careful not to bump or drop your notebook, and

www.gateway.com79Cleaning your notebookKeeping your notebook clean and the vents free from dust helps keep your notebook performing at its best. You m

CHAPTER 7: Maintaining Your Notebook80If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down. Let the liquid dr

www.gateway.com81Storing batteriesDo not charge up the battery, then store it away. A stored battery should be used every three to four weeks. Let the

CHAPTER11About This Reference• About this guide• Accessing your online User Guide• Gateway contact information• Microsoft Certificate of Authenticity•

CHAPTER 7: Maintaining Your Notebook82

CHAPTER883Upgrading Your Notebook• Preventing static electricity discharge• Adding or replacing memory modules• Replacing the hard drive kit

CHAPTER 8: Upgrading Your Notebook84Preventing static electricity dischargeThe components inside your notebook are extremely sensitive to static elect

www.gateway.com85Adding or replacing memory modulesYour notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The m

CHAPTER 8: Upgrading Your Notebook867 Loosen the eight or nine (depending on model) memory bay cover screws (these screws cannot be removed).8 Lift th

www.gateway.com879 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.ClipC

CHAPTER 8: Upgrading Your Notebook8810 Pull the memory module out of the slot.11 Hold the new or replacement module at a 30-degree angle and press it

www.gateway.com89Replacing the hard drive kitIf you would like more hard drive capacity, you can replace your original drive with a higher-capacity dr

CHAPTER 8: Upgrading Your Notebook908 Disconnect all peripheral devices connected to the notebook and remove any PC cards.9 Turn your notebook over so

www.gateway.com9111 Lift the hard drive bay cover, then remove it. 12 Remove the two screws connecting the hard drive to the notebook.ScrewScrew