Gateway E-4400 User Manual download pdf (Page 78)

Introduction

Troubleshooting

Introduction

If your system does not operate correctly, re-read the instructions for the

procedures you have performed. If an error occurs within an application,

consult the documentation supplied with the software. This section identifies

solutions to some possible problems.

1 2 ... 73 74 75 76 77 78 79 80 81 82 83 ... 117 118

E-4400 Desktop 1
System Manual 1
Contents 2
5 System Components 3
7 Managing Your System 3
8 Cleaning Your System 3
9 Troubleshooting 4
A Specifications 4
5
Convention Description 6
Features 8
Front panel 9
Rear panel 10
Vertical desktop feature 11
System board 12
System Features 13
Riser card 14
Pin 1 position on 15
System Setup 16
Starting your system 17
Turning off your system 19
Resetting your system 20
System Setup 21
Case Access 22
Case Access 23
Opening the case 24
To remove the front bezel: 25
Closing the case 26
Replacing and 28
Adding Drives 28
Drive cabling information 30
Push on this tab to 33
Back of bezel 33
Hard drives 35
Adding a second hard drive 36
Components 38
4 Lift the panel up and out 39
I/O panel 40
To install the system board: 41
Replacing the processor 42
System Components 43
Screwdriver 43
Adding or replacing memory 45
To add or remove RIMMs: 46
Socket clamps 47
Adding an expansion card 49
Replacing the battery 51
Using the BIOS 54
Setup Utility 54
Updating the BIOS 56
To update the BIOS: 57
Recovery mode 58
To recover the BIOS: 59
Managing Your 62
Line conditioners 63
Using ScanDisk in Windows 98 64
To use ScanDisk: 64
To use Check Disk: 65
To use Disk Defragmenter: 66
Checking hard drive space 66
To check hard drive space: 66
Backing up files 67
To run Backup in Windows 98: 67
To run Backup in Windows NT: 67
Deleting unneeded files 67
To delete temp files: 67
System integrity 69
To remove a virus: 70
System Recovery 71
6 Press 72
System power management 73
To set the standby timer: 74
Cleaning Your 76
Cleaning the keyboard 77
Cleaning the monitor screen 77
Troubleshooting 78
Troubleshooting checklist 79
CD drive problems 80
Probable Cause Solution 81
Hard drive problems 82
Memory/processor problems 83
Modem problems 84
Peripheral/adapter problems 85
Printer problems 87
System problems 88
The mouse does not work 89
Video problems 90
Error messages 93
Error Message Solutions 94
Troubleshooting 97
Safety 98
Regulatory, and 98
Care during use 99
American users 100
Canadian users 102
European users 103
Japanese users 104
EMI statement 105
Laser safety statement 106
TV/cable TV tuner cards) 107
Reference Grounding component 108
Trademark Acknowledgments 109
Specifications 110
Index 112
Index 113

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Gateway E-4400 User Manual Page 78

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