Gateway E-4400 User Manual Page 81
- Page / 118
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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74
Troubleshooting
The CD is scratched or
dirty.
Try cleaning the CD with a lint-free cloth.
Check the CD for scratches.
The CD drive needs to
be added as new
hardware.
From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the drive. If you are not experienced
with this procedure, call technical support.
The secondary IDE
device may be disabled
Restart your computer, then press F1 to enter
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto
The CD cables are not
installed correctly.
Open the system, then check all cables
between the CD controller and the CD drive.
The CD drive may be
defective.
Replace the CD drive.
Probable Cause Solution
- E-4400 Desktop 1
- System Manual 1
- Contents 2
- 5 System Components 3
- 7 Managing Your System 3
- 8 Cleaning Your System 3
- 9 Troubleshooting 4
- A Specifications 4
- 5
- Convention Description 6
- Features 8
- Front panel 9
- Rear panel 10
- Vertical desktop feature 11
- System board 12
- System Features 13
- Riser card 14
- Pin 1 position on 15
- System Setup 16
- Starting your system 17
- Turning off your system 19
- Resetting your system 20
- System Setup 21
- Case Access 22
- Case Access 23
- Opening the case 24
- To remove the front bezel: 25
- Closing the case 26
- Replacing and 28
- Adding Drives 28
- Drive cabling information 30
- Push on this tab to 33
- Back of bezel 33
- Hard drives 35
- Adding a second hard drive 36
- Components 38
- 4 Lift the panel up and out 39
- I/O panel 40
- To install the system board: 41
- Replacing the processor 42
- System Components 43
- Screwdriver 43
- Adding or replacing memory 45
- To add or remove RIMMs: 46
- Socket clamps 47
- Adding an expansion card 49
- Replacing the battery 51
- Using the BIOS 54
- Setup Utility 54
- Updating the BIOS 56
- To update the BIOS: 57
- Recovery mode 58
- To recover the BIOS: 59
- Managing Your 62
- Line conditioners 63
- Using ScanDisk in Windows 98 64
- To use ScanDisk: 64
- To use Check Disk: 65
- To use Disk Defragmenter: 66
- Checking hard drive space 66
- To check hard drive space: 66
- Backing up files 67
- To run Backup in Windows 98: 67
- To run Backup in Windows NT: 67
- Deleting unneeded files 67
- To delete temp files: 67
- System integrity 69
- To remove a virus: 70
- System Recovery 71
- 6 Press 72
- System power management 73
- To set the standby timer: 74
- Cleaning Your 76
- Cleaning the keyboard 77
- Cleaning the monitor screen 77
- Troubleshooting 78
- Troubleshooting checklist 79
- CD drive problems 80
- Probable Cause Solution 81
- Hard drive problems 82
- Memory/processor problems 83
- Modem problems 84
- Peripheral/adapter problems 85
- Printer problems 87
- System problems 88
- The mouse does not work 89
- Video problems 90
- Error messages 93
- Error Message Solutions 94
- Troubleshooting 97
- Safety 98
- Regulatory, and 98
- Care during use 99
- American users 100
- Canadian users 102
- European users 103
- Japanese users 104
- EMI statement 105
- Laser safety statement 106
- TV/cable TV tuner cards) 107
- Reference Grounding component 108
- All Rights Reserved 109
- Trademark Acknowledgments 109
- Specifications 110
- Index 112
- Index 113
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